Finding Us / About the Store
Where are you located?
We're an online-only store at kjvwordlightthreads.com — no physical location, so you can shop anytime from anywhere.
Do you have a physical storefront?
No, we're 100% online. Shop 24/7 at kjvwordlightthreads.com.
Are you on Google?
Yes! Search "KJV Word & Light Threads" on Google to find our store, reviews, and products.
Can I pick up my order locally?
We don't offer local pickup — all orders ship directly to your door.
Do you deliver locally?
We ship nationwide. All orders are made to order and shipped directly to you.
Are you on Google Maps?
We're an online store, but you can find us on Google by searching KJV Word & Light Threads.
Can I place an order by phone?
All orders are placed online at kjvwordlightthreads.com.
Do you offer curbside pickup?
We're online-only, so all orders ship directly to your door.
Is your store accessible?
Our online store is accessible 24/7 on any device.
How do I start shopping?
Visit kjvwordlightthreads.com, browse by collection, and add items to your cart!
Hours and Contact
What are your business hours?
Our online store is open 24/7. For support, we respond within 1 business day.
Are you available on weekends?
The store is always open online. Support messages are answered Monday–Friday.
What is the best way to contact you?
Email us at paul.smith@kjvwordlightthreads.com, use the chat on our website, or DM us on Instagram @kjvwordlightthreads.
Do you reply to Facebook messages?
Yes! Message us on Facebook and we'll respond within 1 business day.
Can I DM you on Instagram?
Absolutely — @kjvwordlightthreads. We love connecting with our community there.
Do you respond to texts?
The best way to reach us is through email at paul.smith@kjvwordlightthreads.com or Instagram DM.
How quickly do you respond to messages?
We aim to respond within 1 business day, Monday–Friday.
Do you have a customer service email?
Yes — email us directly at paul.smith@kjvwordlightthreads.com or use the contact form at kjvwordlightthreads.com/pages/contact.
What are your holiday hours?
Our online store never closes! Support response times may be slightly longer during major holidays.
Can I check product availability before ordering?
Yes — all available products are listed live on our site. If it's there, it's available.
Products and Services
What types of products do you sell?
Faith-based KJV scripture apparel and gifts — t-shirts, hoodies, mugs, journals, tote bags, and more.
Are your products made locally?
Our products are made to order and shipped from facilities across the US.
Do you have gifts for men, women, and kids?
Yes! We carry unisex apparel in a wide range of sizes suitable for all adults.
Do you sell KJV Bibles or devotionals?
Not currently — we focus on KJV scripture-inspired apparel and lifestyle products.
Do you have t-shirts with scripture?
Yes! Scripture tees are our specialty — every design features a KJV Bible verse.
What sizes do you carry?
Most apparel runs from Small through 3XL. Check each product page for the full size chart.
Do you restock products?
Since we're print-on-demand, most items are always available and never truly out of stock.
Can I request a custom design?
We don't offer custom orders at this time, but we're always adding new scripture designs.
Do you have items under $20?
Yes! Check our store for mugs, tote bags, and accessories in that range.
Where can I see new arrivals?
Follow us on Instagram @kjvwordlightthreads and Facebook for new product announcements.
Pricing and Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
Do you take Apple Pay or Google Pay?
Yes! Both are available at checkout.
Do you accept cash?
No — we're online-only and accept digital payments only.
Do you offer discounts for pastors, veterans, or first responders?
We don't have a formal program yet, but follow us for seasonal promotions and discount codes.
Do you offer church or bulk discounts?
Contact us at paul.smith@kjvwordlightthreads.com to discuss bulk orders for churches or ministries.
Is sales tax included in prices?
Sales tax is calculated at checkout based on your shipping address.
Do you have a loyalty program?
Yes! We have a rewards program — ask us how to earn points on your purchases.
Do you have a referral program?
Stay tuned — we're building out our community rewards. Follow us for updates.
Shipping
How long does shipping take?
Most orders arrive within 5–10 business days. This includes 2–5 business days for production plus shipping time.
Do you offer free shipping?
Yes! We offer free shipping on all US orders with no minimum purchase required.
Do you ship internationally?
Yes — international orders typically arrive within 10–20 business days depending on destination.
Will I get a tracking number?
Yes — once your order ships, you'll receive a tracking number by email.
Who fulfills and ships your orders?
All orders are made to order and shipped directly to you from facilities across the US.
Can I expedite my order?
Contact us at paul.smith@kjvwordlightthreads.com before placing your order to discuss rush options.
Policies
What is your return policy?
Because all products are custom made to order, we do not accept returns or exchanges for sizing issues. If your item arrives damaged, defective, or has a printing error, contact us within 7 days of delivery with a photo and your order number and we will issue a full refund or replacement at no charge.
How many days do I have to report a problem?
7 days from the date of delivery for damaged, defective, or misprinted items.
Can I return for the wrong size?
Unfortunately no — since all items are made to order, we cannot accept size-related returns. Please check the size chart carefully before ordering.
What if my item arrives damaged?
Contact us within 7 days at paul.smith@kjvwordlightthreads.com with a clear photo of the damage and your order number. We'll send a replacement or issue a full refund at no charge.
Do you give refunds or store credit?
For eligible claims (damage, defect, or print error), we offer a full refund or replacement — your choice.
Can I return an online order in person?
We're online-only, so all claims are handled by email at paul.smith@kjvwordlightthreads.com or through our contact form.
Store Experience
Is your store family friendly?
Absolutely — our entire brand is built on faith, family, and scripture.
Do you partner with local churches?
We love supporting faith communities! Contact us at paul.smith@kjvwordlightthreads.com about church partnerships or bulk ministry orders.
Do you donate to charities?
We're passionate about giving back. Follow us on social media for community initiatives.
Is your website mobile friendly?
Yes — kjvwordlightthreads.com is fully optimized for mobile shopping.
Do you have a newsletter?
Yes! Sign up on our website for exclusive deals, new arrivals, and scripture inspiration.
Financial Transparency
How do you handle funds and resources?
We handle resources with responsibility and transparency. We're a print-on-demand brand — no inventory, no waste. Every purchase directly supports our mission to put scripture in front of more people.
Where does my money go?
Revenue supports product development, platform costs, and our ongoing mission. We provide clear, honest commerce — no hidden fees, no inflated margins.
Is this a nonprofit or a business?
We're honest commerce in service of a faith-forward mission. Not a ministry pretending to be a business, and not a business pretending to be a ministry. Financial integrity is essential to trust, and we take that seriously.
Our Products & Mission
Why do you sell apparel instead of just doing ministry?
Our products exist to support spiritual growth and community connection. Every item we offer aligns with our values and serves a real purpose — putting the Word of God where the world can see it.
Do your products align with your faith values?
Absolutely. We avoid anything that feels exploitative or inconsistent with our mission. If a design doesn't carry the Word with integrity, it doesn't make the cut.
How does selling products support your mission?
Revenue supports programs and initiatives that directly benefit people. Commerce is our vehicle — the Word is our mission.