Refund policy

REFUND & REPLACEMENT POLICY

All products at KJV Word & Light Threads are made to order through print-on-demand. Because each item is produced specifically for you, we do not accept returns for buyer's remorse, sizing errors, or change of mind.

Defective or Damaged Items — We stand behind the quality of every order. If your item arrives defective, damaged, or incorrect, contact us within 30 days of delivery at paul.smith@kjvwordlightthreads.com with your order number and a clear photo of the issue. Replacements are issued at our sole discretion upon review of photo evidence. We reserve the right to deny claims that do not clearly show a manufacturing defect or damage.

No Physical Return Required — As a print-on-demand store, we do not require items to be physically returned. Issues are resolved through photo review only.

Replacements Only — We do not offer exchanges or returns. Defective or incorrect items will be replaced at no cost upon approval of photo evidence.

Refunds — If a refund is approved, it will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since approval, contact us at paul.smith@kjvwordlightthreads.com.

Non-Returnable Items — Sale items and gift cards are final sale and not eligible for replacement or refund.

Questions? — Contact us anytime at paul.smith@kjvwordlightthreads.com.